Quantcast
Channel: WordPress.org Forums » [JetBackup - WP Backup, Migrate & Restore] Support
Viewing all 851 articles
Browse latest View live

PHP Execution Error

$
0
0

Replies: 1

Hi!

I purchased a license and can’t seem to get my backup to run correctly. It keeps giving me a PHP execution error warning despite the fact that I’ve set the execution time to 10000 seconds.

Log starts with:

Date: 2017-09-11 17:14:00
Backup Method: reload
Restore Method: external
User Mode: pro
BackupGuard version: 1.1.52
Supported archive version: 5
Database prefix: wp2m_
Site URL: http://www.rpfml.com
Home URL: http://www.rpfml.com
Uploads path: /home/rpfml/public_html/wp-content/uploads
Site installation: standard
OS: Linux
Server: Apache
User agent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36
PHP version: 7.0.23
SAPI: cgi-fcgi
MySQL version: 5.6.37
Int size: 8
Int lib: BigInteger
Memory limit: 256M
Max execution time: 10800
Disk free space: 420.3GB
Archive Size: 2GB (2005771863 bytes)
Environment: WordPress 4.8.1


Archive version: 5
Archive database prefix: wp_46bc989dc7_
Archive site URL: http://www.rpfml.com

2017-09-11 17:14:00: Start restore
2017-09-11 17:14:00: Start restore files
2017-09-11 17:14:00: Number of files to restore: 25063
2017-09-11 17:14:00: Start restore file: /home/rpfml/public_html/wp-content/index.php
2017-09-11 17:14:00: End restore file: /home/rpfml/public_html/wp-content/index.php

****

and ends:

2017-09-11 17:15:00: Importing table: wp_46bc989dc7_woocommerce_tax_rates
2017-09-11 17:15:00: Importing table: wp_46bc989dc7_wpdatacharts
2017-09-11 17:15:00: Importing table: wp_46bc989dc7_wpdatatables
2017-09-11 17:15:00: Importing table: wp_46bc989dc7_wpdatatables_columns
2017-09-11 17:15:00: Start migration
2017-09-11 17:18:00: SGExceptionExecutionTimeError: Execution timeout error [File: /home/rpfml/public_html/wp-content/plugins/backup-guard-silver/com/core/backup/SGBackup.php, Line: 113, URL: /bg_restore.php?k=7b662d0d2574c52c45e9e6e8809dd5fe&action=getAction]


multiple backup schedule

$
0
0

Replies: 1

is “gold plan” support multiple backup schedule ?
such as: 3 times a day backup – 1 is full backup – the others are database only backup ?
is your plugin support increment backup ?

Schedule Backup get PHP EXECUTION TIMEOUT ERROR Started

$
0
0

Replies: 1

version: BackupGuard 1.1.52

hosting providers say can not change Max execution time: 30.
what can i do?

backup.log:

Date: 2017-09-12 16:09:00
Backup Method: reload
User Mode: pro
BackupGuard version: 1.1.52
Supported archive version: 5
Database prefix: wp_
Site URL: http://escortram.com
Home URL: http://escortram.com
Uploads path: /var/www/vhosts/escortram.com/httpdocs/wp-content/uploads
Site installation: standard
OS: Linux
Server: Apache
User agent: WordPress/4.8.1; http://escortram.com
PHP version: 5.6.9
SAPI: cgi-fcgi
MySQL version: 5.5.43
Int size: 8
Int lib: gmp
Memory limit: 268435456
Max execution time: 30
Disk free space: 524.7GB
Environment: WordPress 4.8.1
Backup type: files,database

2017-09-12 16:09:00: Start backup
2017-09-12 16:09:00: Reload method set to ajax
2017-09-12 16:10:00: Reload method changed to stream
2017-09-12 16:10:00: Start backup database
2017-09-12 16:10:00: Total tables to backup: 31
2017-09-12 16:10:00: Total rows to backup: 372584
2017-09-12 16:10:00: Start backup table: wp_options
2017-09-12 16:10:00: End backup table: wp_options
2017-09-12 16:10:00: Start backup table: smackuci_events
2017-09-12 16:10:00: End backup table: smackuci_events
2017-09-12 16:10:00: Start backup table: smackuci_history
2017-09-12 16:10:00: End backup table: smackuci_history
2017-09-12 16:10:00: Start backup table: wp_commentmeta
2017-09-12 16:10:00: End backup table: wp_commentmeta
2017-09-12 16:10:00: Start backup table: wp_comments
2017-09-12 16:10:00: End backup table: wp_comments
2017-09-12 16:10:00: Start backup table: wp_links
2017-09-12 16:10:00: End backup table: wp_links
2017-09-12 16:10:00: Start backup table: wp_participants_database
2017-09-12 16:10:00: End backup table: wp_participants_database
2017-09-12 16:10:00: Start backup table: wp_participants_database_fields
2017-09-12 16:10:00: End backup table: wp_participants_database_fields
2017-09-12 16:10:00: Start backup table: wp_participants_database_groups
2017-09-12 16:10:00: End backup table: wp_participants_database_groups
2017-09-12 16:10:00: Start backup table: wp_pmxe_exports
2017-09-12 16:10:00: End backup table: wp_pmxe_exports
2017-09-12 16:10:00: Start backup table: wp_pmxe_google_cats
2017-09-12 16:11:00: End backup table: wp_pmxe_google_cats
2017-09-12 16:11:00: Start backup table: wp_pmxe_posts
2017-09-12 16:11:00: End backup table: wp_pmxe_posts
2017-09-12 16:11:00: Start backup table: wp_pmxe_templates
2017-09-12 16:11:00: End backup table: wp_pmxe_templates
2017-09-12 16:11:00: Start backup table: wp_pmxi_files
2017-09-12 16:11:00: End backup table: wp_pmxi_files
2017-09-12 16:11:00: Start backup table: wp_pmxi_history
2017-09-12 16:11:00: End backup table: wp_pmxi_history
2017-09-12 16:11:00: Start backup table: wp_pmxi_imports
2017-09-12 16:11:00: End backup table: wp_pmxi_imports
2017-09-12 16:11:00: Start backup table: wp_pmxi_posts
2017-09-14 00:27:00: SGExceptionExecutionTimeError: Execution timeout error [File: /var/www/vhosts/escortram.com/httpdocs/wp-content/plugins/backup-guard-gold/com/core/backup/SGBackup.php, Line: 113, URL: /wp-admin/admin-ajax.ph

Support for Backblaze B2 Cloud Storage

$
0
0

Replies: 0

Hello,

I am Roderick Bauer, Content Director for Backblaze. I will be writing a post on our blog in a couple of weeks about using BackBlaze B2 Cloud Storage with WordPress. Our blog receives millions of impressions from millions of readers interested in cloud storage and services. They will be interested in solutions for WordPress that take advantage of our cloud storage that saves users 75% over the cost of using Amazon S3, Microsoft, Google, and other services. You can see a cost comparison on our website at https://www.backblaze.com/b2/cloud-storage-pricing.html.

If you have plans to support Backblaze B2 Cloud Storage with your WordPress plugin, I would be happy to mention you in the blog post. We also list B2 integrations on our website https://www.backblaze.com/b2/integrations.html.

Please send the details of your offering and availability to me.

Thank you very much.
Roderick Bauer, Content Director, Backblaze
roderick@backblaze.com
Our blog: https://www.backblaze.com/blog/

Our API is documented at https://www.backblaze.com/b2/docs/integration_checklist.html.

Backup Guard deactivated: internal server error 500

$
0
0

Replies: 1

Hi,

Yesterday I was deactivating from plugin panel the backup guard last version on woocommerce last version. Immediately after that each page of wp-admin reply me internal server error 500. At the contrary the frontend of the website is still working well.
Any idea?

Thank you!

PHP Execution Timeout and Hosting Company

$
0
0

Replies: 0

I need to increase the execution time for PHP scripts on my 10 page, 60+ and growing blog posts website. I need to know who exactly is hosting my website. It’s on WordPress. The domain is registered through Enom and the domain itself is being renewed on Siteground, but Siteground is not actually hosting my website. I think WordPress is hosting it, but there is another company involved that is actually hosting my website through WordPress.

I need to know what company other than WordPress is hosting my website. I also need to contact them and ask them to increase the execution time for PHP scripts.

Here is the error message from BackupGuard:

BackupGuard Error: PHP EXECUTION TIMEOUT ERROR

Your hosting has an execution time limit of 30 seconds for PHP scripts, which is not enough for performing a full backup/restore of your website. A full website backup/restore is a complex process which may take a couple of minutes depending on many circumstances. The needed execution time varies depending on the backup options and your server performance, that’s why we cannot tell exactly how much execution time is needed. But, almost all hosting providers give users the ability to increase the execution time limit or they increase it themselves, upon user request. Please ask your hosting provider if they are able to increase your execution time limit.

Blank Screens for Backup and Schedule

$
0
0

Replies: 0

I just installed this plugin. In my dashboard, under BackupGuard is Backup, Cloud, Schedule, etc. Clicking on Backup gives me a blank screen. Same with Schedule. For Cloud, I can see various options, and set up my Dropbox. But I can’t see any way to create a backup. I don’t think those screens should be blank. Any help would be appreciated.

BackUp not full..

$
0
0

Replies: 0

Hi
I have purchased an licence already

Problem i have is BackupGuard is not saving all my content..
on my website /wp-content is renamed n to /wontent…
Im most of sure that it is a problem..

How i can fix it ?


error

$
0
0

Replies: 0

I have purchased since last year licence (thinking to upgrade). You dont have anymore customers support? I could submit ticket within the plugin before.
Have a look at the screenshot https://cl.ly/1K0u1C0S401D I have this error all times until i login. Version 1.1.53

Two Months

$
0
0

Replies: 0

I’ve been trying to get backups working consistently across six sites to Google Drive. Five of them work almost all the time, but the sixth doesn’t. In the meantime, I’m paying my ISP $100 a month for an extra backup I shouldn’t need.

I have sent in numerous requests for help on this, but only get back that it’s a “network error” and then no reply at all. Can you help me fix this?

Or do I need to find another plugin?

–Scott

Migration is fail

$
0
0

Replies: 0

Hi

I install a new wordpress 4.8 in my local http://192.168.1.122, I migration many times from my live site (https://www.mydomain.com) ,It’s always fail,

Could you tell me how to fix it?

ps.I use backup-guard pro 1.1.54

Many thanks

Br

James

Backup PhP executive time 30 seconds

$
0
0

Replies: 0

BackupGuard Error: PHP EXECUTION TIMEOUT ERROR

Your hosting has an execution time limit of 30 seconds for PHP scripts, which is not enough for performing a full backup/restore of your website. A full website backup/restore is a complex process which may take a couple of minutes depending on many circumstances. The needed execution time varies depending on the backup options and your server performance, that’s why we cannot tell exactly how much execution time is needed. But, almost all hosting providers give users the ability to increase the execution time limit or they increase it themselves, upon user request. Please ask your hosting provider if they are able to increase your execution time limit. If this isn’t an option for you, then try to activate the “Reloads enabled” option in the settings (to compress your data chunk by chunk). Then disable any security plugin which could prevent nopriv ajax calls and try again to create a new backup. If you still see this error, please contact us and we’ll do our best to help you figure it out ASAP.

I tried activating the Reloads Enabled option before. I will try it again, but I don’t think it’s going to work. I did disable my security software as instructed.
I tried reducing the Number of Rows to Backup at Once
from 10000 to 1000
As instructed by WordPress Support. This did not create a working backup with a green checkmark. The backup will download but it will not work.

How to specify S3 bucket + keystore/folder

$
0
0

Replies: 0

Have successfully connected the plugin to upload to an AWS S3 bucket.
However our main “backup” bucket is broken up into folders or “keystores” for each application that pushes backup files to the central bucket.

eg.
s3bucket: backups
keystore: wordpress

Other applications can do this successfully and would usually specify this as backups/wordpress or backups:wordpress

How can we enter this correctly in the BackupGuard plugin?
Every combination I have tried is failing:

Aws\S3\Exception\SignatureDoesNotMatchException: The request signature we calculated does not match the signature you provided. Check your key and signing method.

Aws\S3\Exception\InvalidBucketNameException: The specified bucket is not valid.

Migration vs. Backup

$
0
0

Replies: 0

Is there a difference between the backup file created from the Backup procedure and from the Migrate procedure? Can I migrate using a file created with Backup?

BackupGuard Error: PHP EXECUTION TIMEOUT ERROR

$
0
0

Replies: 0

Hi there,

I’m trying to restore an old version of my site and I keep getting this error message:

BackupGuard Error: PHP EXECUTION TIMEOUT ERROR

Your hosting has an execution time limit of 1000 seconds for PHP scripts, which is not enough for performing a full backup/restore of your website. A full website backup/restore is a complex process which may take a couple of minutes depending on many circumstances. The needed execution time varies depending on the backup options and your server performance, that’s why we cannot tell exactly how much execution time is needed. But, almost all hosting providers give users the ability to increase the execution time limit or they increase it themselves, upon user request. Please ask your hosting provider if they are able to increase your execution time limit. If this isn’t an option for you, then try to activate the “Reloads enabled” option in the settings (to compress your data chunk by chunk). Then disable any security plugin which could prevent nopriv ajax calls and try again to create a new backup. If you still see this error, please contact us and we’ll do our best to help you figure it out ASAP.

My host Site 5 say they’ve increased my execution time limit but I still get this error warning.

Please help!

Thanks,
Trevor


I bought Pro

$
0
0

Replies: 1

Hello,

I bought the Pro version but it still says I’m running the free version

I bought the pro on 09/28/2017 for 9.95 & it cleared my bank on 10/02/2017

How can we get this fix? thanks

Migration works in multisite with different domains?

$
0
0

Replies: 1

Hi, I would like to buy pro, but I don’t have any idea whether MIGRATION works correctly in a MULTISITE. Since I am using a plugin to route different domains to different sites, I need to add different SEARCH/REPLACE values for different domains.

email notifications stopped working

$
0
0

Replies: 1

hello,

4 days ago the scheduled backup stopped working.
i set it up again, and it seems to be working fine according to the nackup date and time,
but it does not send email notification of succesful back.
how can i fix this?

thank you!

BackupGuard Error: PHP EXECUTION TIMEOUT ERROR

$
0
0

Replies: 0

in addition to the ticket i sent regarding notification emails,
i would like to point out that i have this error rpeating:

*************************
BackupGuard Error: PHP EXECUTION TIMEOUT ERROR

Your hosting has an execution time limit of 300 seconds for PHP scripts, which is not enough for performing a full backup/restore of your website. A full website backup/restore is a complex process which may take a couple of minutes depending on many circumstances. The needed execution time varies depending on the backup options and your server performance, that’s why we cannot tell exactly how much execution time is needed. But, almost all hosting providers give users the ability to increase the execution time limit or they increase it themselves, upon user request. Please ask your hosting provider if they are able to increase your execution time limit. If this isn’t an option for you, then try to activate the “Reloads enabled” option in the settings (to compress your data chunk by chunk). Then disable any security plugin which could prevent nopriv ajax calls and try again to create a new backup. If you still see this error, please contact us and we’ll do our best to help you figure it out ASAP.
***********************

please help me

problems with Migration to another instance for multisite version

$
0
0

Replies: 0

Hi, I have some problems with migration with you plugin.
migration is complete, but when i try to login to admin part, site redirects me to old instance.
Can you help me with this issue?

Before start i buy your silver version.

Viewing all 851 articles
Browse latest View live




Latest Images